Office Agent

Worldwide Flight Services   Chicago, IL   Full-time     Administration / Clerical
Posted on March 7, 2023
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Join our team at Worldwide Flight Services as an Office Agent near Chicago O’Hare Airport!

Signing bonus: $1500 - $300 after 30 days, $500 after 90 days and $700 after 180 days

Your main job duties may include (not limited to):

  • Providing excellence in customer service, both in-person and over the phone
  • Data entry including preparation of import and export documentation
  • Notify customers that shipments are ready for pickup. Tracking and tracing of cargo shipments.
  • Compliance with WFS site security procedures for assigned warehouse and other operations
  • Interfacing with U.S. Customs
  • Maintain applicable safety, security, quality and compliance standards

Required Skills

  • Ability to handle the stress of a fast-paced eight-hour shift
  • Ability to learn PC skills and apply knowledge
  • Ability to concentrate on detail
  • Minimum typing speed of 30 WPM
  • Reports to work on a regular and timely basis

Required Experience

  • Must be at least 18 years of age
  • High school diploma or equivalent required
  • Must have a valid driver's license and be able to provide proof of identity and eligibility to work in the United States
  • Computer familiarity necessary
  • Demonstrates qualities of initiative 
  • Ability to work weekends (ie. Friday, Saturday, Sunday), holidays, and days off 
  • Must be able to read, write, speak and understand the English language
  • May be necessary to speak other language(s), in addition to English, depending on customer contract
  • Must be able to maintain airport authority access, and be able to work scheduled shifts
  • Must be able to follow direction and work safely

Worldwide Flight Services

O'Hare International Airport
Chicago , IL