Office Agent

Join our team at Worldwide Flight Services as an Office Agent near Chicago O’Hare Airport!

Signing bonus: $1500 - $300 after 30 days, $500 after 90 days and $700 after 180 days

Your main job duties may include (not limited to):

• Providing excellence in customer service, both in-person and over the phone
• Data entry including preparation of import and export documentation
• Notify customers that shipments are ready for pickup. Tracking and tracing of cargo shipments.
• Compliance with WFS site security procedures for assigned warehouse and other operations
• Interfacing with U.S. Customs
• Maintain applicable safety, security, quality and compliance standards

Required Skills

• Ability to handle the stress of a fast-paced eight-hour shift
• Ability to learn PC skills and apply knowledge
• Ability to concentrate on detail
• Minimum typing speed of 30 WPM
• Reports to work on a regular and timely basis

Required Experience

• Must be at least 18 years of age
• High school diploma or equivalent required
• Must have a valid driver's license and be able to provide proof of identity and eligibility to work in the United States
• Computer familiarity necessary
• Demonstrates qualities of initiative 
• Ability to work weekends (ie. Friday, Saturday, Sunday), holidays, and days off 
• Must be able to read, write, speak and understand the English language
• May be necessary to speak other language(s), in addition to English, depending on customer contract
• Must be able to maintain airport authority access, and be able to work scheduled shifts
• Must be able to follow direction and work safely